Company Description
Since the company was founded in 2008, AUTODOC has established itself as Europe’s leading online auto parts retailer. With a strong customer focus and a needs-based assortment, currently with around 2.5 million products from 870 manufacturers for 166 car brands, our goal is to stay on course for success, constantly improving ourselves and further expanding our market position. Join us and become part of our success story!
We are looking for an French-speaking Customer Service Representative to start as soon as possible.
Responsibilities
Job Description
- Help us to develop our Customer Experience by providing excellent customer service in voice and writing.
- Guide our customers to make the right order decisions and clarify status on orders
- NOT do outbound. We only work with inbound services.
- We have a well-built process and a well-oiled machinery. There are templates and horseshoes for everything, you will always know what to do, or have someone around who knows.
Requirements
- Your level of French B2 - C1
- You enjoy interacting with people
- You are a team player and your team can rely on you
- You have strong communication skills, both spoken and written
- You aspire to leave every customer satisfied
What do we offer?
- Competitive salary based on your professional experience
- Stable employment in the fast-growing international company
- International career in a multicultural environment with lots of opportunities to grow— you will attend free external and internal courses
- Free company events and activities
- Free English language classes
- Annual vacation of 28 calendar days + a day off on a birthday
Join us today and let’s create a success story together!
